FREQUENTLY ASKED QUESTIONS
What is a life coach?
A life coach is someone who can help you improve your life, feel better, and achieve your goals.
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Why do I need a life coach?
Simply put, coaching helps you identify what’s going on in your own brain that is keeping you from getting what you want. It is great for people who are experiencing frustration or confusion over what they should do next. A life coach can help you recognize where you’re stuck and show you exactly what needs to change when you can’t see it yourself. They help you create the exact life you’ve always wanted.
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What does your approach look like?
When we work together I will coach you and teach you what you need to know to be successful and meet your goals. I will ask you a lot of questions to provoke your thinking. I will not tell you what to think, but I will show you your mind. I may assign "homework" to extend your coaching experience throughout your week.
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Are you a certified life coach?
I am a certified Professional Life Coach through The Life Coach School. I went through a rigorous training to obtain certification.
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What is the difference between therapy and coaching?
In short, therapy is working on what has happened in the past and life coaching is working on what is currently happening and what you want to create in the future.
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How long do we work together?
I offer both private coaching and group coaching. When we meet for our consultation, we will talk about what’s happening for you and I’ll let you know what’s best for you.
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Do you guarantee results?
No, BUT I do guarantee that I will provide you with everything you need to succeed. I promise to coach you and help you understand what’s happening for you. I’ll provide tools, teach you techniques, and show you how to make changes that will last a lifetime. The results are up to you. Show up, get coached, be open to learning, and you’ll get results you never even expected.
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Can I get a refund?
No. Once you commit and pay, your time is blocked on my calendar and it’s for you. If you chose to not attend sessions, that’s your choice and your appointment will be forfeited.
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Can I reschedule my sessions?
Yes, I understand that you could be sick or have a planned vacation. When I send the details of what we have agreed upon, I will add a 30-day window for you to finish up any sessions you were not able to attend provided you did not "no show" an appointment. (You cannot reschedule any appointments if you do not show up to a scheduled appointment without notifying me in advance.) When I take a vacation you will not lose any time.
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How do I pay you?
You will receive an invoice and can use a major credit card or pay via PayPal. I offer both pay-in-full and monthly installment payments.
How can I get help in between sessions?
You can email me between sessions Jen@JenLaffinCoaching.com I will respond to your email during my normal business hours. Please keep in mind that I have other clients so response time will not be immediate but will be within a short period of time.
If you’re ready to go all-in on yourself and create the life you’ve always wanted, you’re in the right place.